Privacy Statement

1. Purpose of Use

Information submitted through this portal is used only for Singapore Permanent Residence (PR) and Singapore Citizenship (SC) application preparation, review, document coordination, form completion, and related case management. It will not be used for unrelated marketing, profiling, resale, or any other non-application purpose.

2. Scope of Data Collection

This system collects only information reasonably required for Singapore PR and SC applications. The scope of data collection will not exceed what is needed for those application workflows.

3. Information Kept in This System

Application information, supporting documents, form responses, review notes, and related case records are retained only within this system. The portal does not provide any export function for personal information or application records.

4. PDPA Compliance

Personal data is handled in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). Reasonable administrative, technical, and access-control measures are applied to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

5. No Third-Party Sharing

Personal data submitted through this portal is not shared with third parties. Access is limited to authorized personnel who need the information to support Singapore PR and SC application workflows.

6. No Cross-Border Transfer

Personal data submitted through this portal is not transferred outside Singapore. The system is intended to keep application information within Singapore for the stated application purpose.

7. Technical Support Provider

This system is technically supported by SINGWAY GLOBAL PTE. LTD. Technical support activities are limited to operating, maintaining, securing, and improving the portal for Singapore PR and SC application workflows.

8. User Responsibilities

• Submit accurate, complete, and current information.
• Only submit information that you are authorized to provide.
• Keep login links, one-time passwords, and shared form links confidential.

9. Contact

For privacy questions or requests relating to information in this portal, please contact us at prjinli.com@gmail.com. For technical support, system access, or security issues relating to the portal, please contact SINGWAY GLOBAL PTE. LTD. at singwayglobal@gmail.com.